Terms and Conditions

Last Revised: 28 June 2025

1. Introduction

1.1 These Terms and Conditions (“Terms”) govern your access to and use of the website WildiesCasino.uk.com (“the Service,” “we,” “us,” or “our”), operated by Wildies Limited, licensed and regulated by the United Kingdom Gambling Commission (UKGC).

1.2 By registering an account, depositing funds, or using any part of the Service, you confirm that you have read, understood, and agreed to comply with these Terms, our Privacy Policy, Responsible Gambling Policy, and any other policies referenced herein.

1.3 If you do not agree with any part of these Terms, you must not use the Service.

2. Definitions

• Player / User / You: Any individual who registers or uses the Service.
• Account: Your personal profile created on the Service.
• Games: All casino games, live casino, and other wagering products available on the Service.
• Operator: Wildies Limited, the company licensed to operate the Service.
• Bonus: Any promotional offer, including bonus funds, free spins, or other incentives.

3. Player Eligibility

3.1 You must be at least 18 years old or the minimum legal gambling age in the United Kingdom, whichever is higher.

3.2 It is your responsibility to ensure that online gambling is lawful in your jurisdiction before accessing the Service.

3.3 Employees of Wildies Limited, its affiliates, licensees, distributors, and their immediate family members are prohibited from registering accounts or participating in any Games.

4. Account Registration and Security

4.1 Only one Account per individual, household, IP address, or device is permitted.

4.2 You must provide accurate, complete, and up-to-date information during registration, including full name, residential address, date of birth, email address, and payment details.

4.3 You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your Account.

4.4 We reserve the right to verify your identity at any time and may request documents such as a passport, utility bill, or proof of payment method to comply with UKGC regulations and anti-money laundering laws.

4.5 Accounts created with false or misleading information will be suspended or closed, and any associated winnings may be forfeited.

5. Deposits and Funding

5.1 Deposits must be made using payment methods registered in your name.

5.2 Minimum and maximum deposit limits apply and are detailed in the Banking section of the Service.

5.3 Wildies does not charge fees on deposits; however, your payment provider may apply fees.

5.4 We do not offer credit or loans; all funds deposited must be your own and intended for wagering purposes only.

5.5 Suspicious deposit activity, including irregular patterns or attempts to circumvent limits, may result in Account review, suspension, or closure.

6. Withdrawals

6.1 Withdrawals will, where possible, be returned to the payment method used for deposits.

6.2 Minimum and maximum withdrawal limits apply and are published in the Banking section.

6.3 Withdrawal requests may require additional verification to comply with UK law and prevent fraud.

6.4 While we strive to process withdrawals promptly, we are not liable for delays caused by third-party payment processors.

6.5 To withdraw your full balance and close your Account, please contact Customer Support.

7. Account Inactivity and Dormancy

7.1 Accounts with no login activity for six (6) consecutive months will be deemed inactive.

7.2 Inactive Accounts may incur a monthly administrative fee deducted from any remaining balance, following prior notification.

7.3 Accounts with zero balance may be closed after a period of inactivity.

7.4 Dormant Accounts can be reactivated by contacting Customer Support and completing any necessary verification.

8. Responsible Gambling

8.1 Wildies is committed to promoting responsible gambling and provides tools such as deposit limits, loss limits, session limits, and self-exclusion options.

8.2 If you feel you may have a gambling problem, please use these tools or contact our support team for assistance.

8.3 Additional resources and support are available via the GamCare website, a recognised UK charity for safer gambling.

9. Prohibited Conduct

9.1 You must not engage in fraudulent, collusive, or illegal activities, including but not limited to:

• Money laundering or financing unlawful activities;
• Use of bots, automated scripts, or software to manipulate gameplay;
• Cheating, collusion, or game manipulation;
• Opening multiple accounts to abuse bonuses or circumvent restrictions;
• Using VPNs or proxies to bypass geographical or regulatory restrictions.

9.2 We reserve the right to suspend, restrict, or close Accounts and withhold winnings if misconduct is suspected.

9.3 Sharing your Account or allowing others to play on your behalf is strictly prohibited.

10. Bonuses and Promotions

10.1 All bonuses and promotional offers are subject to specific terms and wagering requirements, available on the Promotions page.

10.2 Bonus abuse, including but not limited to multiple Account creation or collusion with other players, is strictly forbidden.

10.3 We reserve the right to withhold or revoke bonuses and any associated winnings if abuse or technical exploitation is suspected.

10.4 Bonuses, free spins, and other offers may have expiry dates and game restrictions, which are detailed in their respective terms.

11. Game Fairness and Integrity

11.1 All Games are provided by certified software suppliers and use Random Number Generators (RNGs) to ensure fairness and randomness.

11.2 We reserve the right to void bets or winnings resulting from technical errors, malfunctions, or breaches of these Terms.

12. Limitation of Liability

12.1 Wildies Limited shall not be liable for any losses or damages arising from your use of the Service, including technical failures, interruptions, or errors.

12.2 You accept that you play at your own risk. Our maximum liability is limited to the amount of your last deposit.

12.3 We disclaim responsibility for the content, security, or availability of external websites linked from the Service.

13. Data Protection and Privacy

13.1 Your personal data is collected, processed, and stored in accordance with our Privacy Policy, compliant with the UK General Data Protection Regulation (UK GDPR).

13.2 We implement industry-standard security measures to protect your information.

13.3 For more information, please review our Privacy Policy.

14. Intellectual Property

14.1 All content, trademarks, logos, and materials on the Service are the property of Wildies Limited or its licensors.

14.2 You may not copy, reproduce, distribute, or modify any content without our prior written consent.

15. Complaints and Dispute Resolution

15.1 If you have a complaint, please contact Customer Support in the first instance.

15.2 We aim to resolve all complaints promptly and fairly.

15.3 If you remain dissatisfied, you may escalate the matter to an independent Alternative Dispute Resolution (ADR) body or the UK Gambling Commission.

15.4 All complaints must be submitted in writing.

16. Amendments to Terms

16.1 We reserve the right to amend these Terms at any time.

16.2 Material changes will be communicated to you via email or prominent notice on the Service.

16.3 Continued use of the Service following notification constitutes acceptance of the updated Terms.

16.4 It is your responsibility to review the Terms regularly.

17. Contact Information

For assistance or to exercise any rights under these Terms, please contact us:

• Email: [email protected]
• Live Chat: Available via the Service interface

By registering and playing at WildiesCasino.uk.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

For more information on safe gambling practices and regulations, please visit the United Kingdom Gambling Commission.

Support for responsible gambling is also available at BeGambleAware.